Updated
Nonprofit WhatsApp templates help charities thank donors with receipts, remind volunteers about shifts, confirm event registrations and send fundraising appeals. Receipts and reminders are Utility templates that deliver to US numbers; appeals are Marketing. Supporters can reply directly, and coordinators answer from a shared inbox.
Hi Eli, thanks for volunteering! A reminder that your shift at the community food bank is on Saturday, 9 AM to 12 PM. Reply if you can no longer make it so we can find cover.
9:00
I'll be there
9:01 ✓✓
Done! I’ve noted that for you. Anything else I can help with?
9:01
Reply lands inSupporters who give their time and money deserve timely, personal communication. These templates thank donors with receipts, keep volunteers informed and invite supporters to campaigns and events.
donation_receipt · en_US
WhatsApp message preview:
Thank you, Ruth! We've received your donation of $50.00 on March 1. Your receipt is attached for your records.
10:24
Tip: Keep appeals for future gifts out of the receipt; a separate Marketing message can ask for the next donation.
volunteer_shift_reminder · en_US
WhatsApp message preview:
Hi Eli, thanks for volunteering! A reminder that your shift at the community food bank is on Saturday, 9 AM to 12 PM. Reply if you can no longer make it so we can find cover.
10:24
Tip: Check the campaign's Replies tab for "I can't make it" responses and message your standby volunteers right away.
fundraising_appeal · en_US
WhatsApp message preview:
Hi Clara, this Giving Tuesday, every gift to Hope Shelter is matched, so your donation goes twice as far. Can we count on you?
Reply STOP to opt out
10:24
Tip: Only mention a match if one is actually in place, and send to supporters who opted in to fundraising updates.
These live in other collections; open one to see the full message, buttons and tips.
Hi {{1}}, you're registered for {{2}} on {{3}}. Your ticket and venue details are in your…
Hi {{1}}, a reminder that {{2}} starts tomorrow at {{3}}. Doors open 30 minutes early…
| Template | Meta category | When to send | Variables (example values) |
|---|---|---|---|
| Event registration confirmed | Utility | On registration | {{1}} Layla · {{2}} Growth Summit 2027 · {{3}} May 12 at 9:00 AM |
| Event reminder | Utility | Day before | {{1}} Samuel · {{2}} Growth Summit 2027 · {{3}} 9:00 AM |
| Donation receipt | Utility | Right after the gift | {{1}} Ruth · {{2}} $50.00 · {{3}} March 1 |
| Volunteer shift reminder | Utility | Evening before the shift | {{1}} Eli · {{2}} the community food bank · {{3}} Saturday, 9 AM to 12 PM |
| Fundraising appeal | Marketing | Campaign days, monthly max | {{1}} Clara · {{2}} Giving Tuesday · {{3}} Hope Shelter |
Categories follow Meta’s message template documentation; Meta assigns the final category when it reviews each template, and charges per its pricing documentation.
Send donation receipts as Utility messages and keep the next ask for a separate, opted-in Marketing message.
Check the Replies tab for “I can’t make it” responses and contact your standby list right away.
Only mention matching gifts or deadlines that are real; trust is your most valuable asset.
Thank before you ask: send the receipt and an impact update before the next appeal.
Tag volunteers by location and role so reminders and urgent calls reach the right people.
Practical answers about nonprofit on WhatsApp.
Thank donors and coordinate volunteers on WhatsApp, with replies routed to your team.
No credit card required • Meta message fees billed separately by Meta
