How many team members can respond from Slack?

Unlimited. Any team member in the designated Slack channel can see and respond to website chats. There's no per-agent pricing. You can add your whole team and set up routing rules, round-robin assignment, and availability schedules.

Does the AI chatbot show the full conversation in Slack?

Yes. When the chat escalates to Slack, your team member sees the entire conversation history, including every message the AI sent and every response from the visitor, plus metadata like pages visited and referral source. Nothing is lost in the handoff.

Built Natively for Slack Workspaces

Slack Chatbot

Your team lives in Slack, so why send customer questions somewhere else? Social Intents connects your website chat directly to your Slack workspace. The AI handles the predictable stuff on its own. When someone genuinely needs a person, the whole conversation appears in a Slack channel, formatted and ready to reply to. Your team never has to leave Slack or check a separate inbox.

Connect Slack Free Learn More About Slack

32M+

Daily Slack Users

<30min

Setup Time

24/7

AI Auto-Replies

0

New Tools Needed

How the Slack Chatbot Works

It's the same Slack your team already checks every five minutes. The only difference: customer conversations show up there too.

1

Visitor Starts Chat

A visitor clicks the chat widget on your website. AI greets them and starts answering questions automatically.

2

AI Handles 24/7

Trained on your content, the AI resolves the majority of conversations without any human involvement.

3

Escalates to Slack

When human help is needed, the full conversation appears in your designated #chat Slack channel.

4

Team Replies in Slack

Your team member replies from Slack. The visitor sees the response instantly in the chat widget on your site.

Everything Your Slack Chatbot Needs

Responds From Slack

Your team responds to website visitors directly from a Slack channel, no separate tool, no extra login.

AI-First, Human-Backed

ChatGPT, Claude, or Gemini answers automatically. Your team takes over only when needed, when they're already in Slack.

Unlimited Agents

Add your entire team to the Slack channel. No per-seat pricing, scale your support team without scaling your bill.

Train on Your Content

Crawl your website, upload PDFs, or paste help docs. The AI answers from your knowledge base automatically.

Sales Lead Routing to Slack

Route qualified leads directly to a #sales channel in Slack, complete with conversation history and contact info.

Full Chat Context in Slack

Every message, visitor info, and pages visited arrives in Slack before your agent replies, zero information lost.

What Slack Teams See After Going Live

Outcomes from teams that route website chat directly into their Slack workspace.

70%+

Questions Resolved by AI

The AI handles the majority of repetitive customer questions around the clock, so your Slack channel only surfaces conversations that genuinely need a human.

<30 min

To Go Live with Slack

Connect your Slack workspace via OAuth, train the AI on your content, and paste one JavaScript snippet. Your team can respond to website visitors from Slack the same day.

0

New Tools for Your Team

Agents respond from the Slack channel they already use every day. No new inbox, no separate dashboard, no onboarding required for individual team members.

Frequently Asked Questions

You add the Social Intents AI chatbot to your website with one line of JavaScript. The AI handles visitor questions 24/7. When human help is needed, the conversation appears in a dedicated Slack channel. Your team member replies from Slack and the visitor sees it in the chat widget on your site, no separate tool required.

No. Your admin connects your Slack workspace via a simple OAuth flow, the same way you add any Slack app. After that, every team member in the designated channel can respond to website chats from Slack, with no additional setup.

Yes. Train the chatbot on your website content, help docs, or PDFs. The AI (ChatGPT, Claude, or Gemini) answers visitor questions 24/7 without human involvement. Only when the AI can't handle something does it escalate to your Slack channel.

Unlimited. Any team member in the designated Slack channel can respond. There's no per-agent pricing. Add your whole team and set up routing rules, round-robin assignment, and availability schedules.

Yes. Set up qualification questions and route hot leads directly to a #sales channel in Slack the moment they qualify. Sales reps get the full conversation context, visitor info, and qualification answers in Slack before responding.

Yes. When chat escalates to Slack, your team sees the entire conversation history) every AI message, every visitor response (plus pages visited and referral source. Nothing is lost in the handoff.

Most Slack users are live in under 30 minutes. Click the Slack connect button, authorize the workspace, train the AI on your content, and paste the JavaScript snippet on your website. Your team starts responding to visitors from Slack the same day.

Connect Your Slack Workspace, Free

Train the AI on your content. Connect Slack. Your team responds to website visitors from inside Slack in under 30 minutes.

Start Free 14-Day Trial Slack Live Chat Details

Plans from $39/month · Unlimited agents · Cancel anytime