Twilio and Live Chat
Send a SMS or Call a customers phone automatically when a live chat is completed with the Twilio and Live Chat integration.
How this Live Chat Integration Works
Use the Twilio live chat integration to automatically send SMS messages to visitors and customers who you've engaged with on your website. The Twilio chat integration helps you to keep in touch with leads and keep customers happy.
Who are we?
Social Intents
We're Social Intents. We offer a live chat application that integrates natively with Microsoft Teams, Slack, Google, and Webex so you can talk to website visitors, offer great customer service, and sell more right from the tools you already use at your company.
Twilio
An easy tool for developers to send and receive SMS and voice calls.
How Businesses use Social Intents for Live Chat
Provide Incredible Customer Support
Offer real-time customer support directly from Microsoft Teams, Slack, Gmail or our web-based chat console. Use the tools you already have to provide customer service to your visitors.
Close More Online Sales
Engage potential customers when they need your help, and enhance your team with AI Chatbots trained on your business data.
Have More Engaging Conversations with Leads and Customers
Bring all customer communications into Slack or Microsoft Teams. Respond to inquiries quickly without having to switch between apps, increase customer satisfaction, and build strong customer relationships.